Lakshmi Iyer

Associate Professor and Director of ISSCM Graduate Programs

Publications – Journals, Book, and Book Chapters

Journals

  1.  Bedeley, R., Ghoshal, T., Iyer, L.S., & Bhadury, J. (2016, Forthcoming) “Business Analytics and Organizational Value Chains: A Relational Mapping,” Journal of Computer Information Systems.
  2. Loiacano, E., Iyer, L.S., Armstrong, D., Craig, A. & Beekhuyzen, J. (2016, Forthcoming). “AIS Women¹s Network: Advancing Women in IS Academia” Communications of the Association for Information Systems.
  3. Church, M. E. & Iyer, L. S. (forthcoming) “When is Short, Sweet?” The Role of Online Customer Review Presentations and Product Selection Uncertainty,” conditionally accepted in Journal of Computer Information Systems.
  4. Schiller, S., Goul, M., Iyer, L.S., Sharda, R., Schrader, D., & Asamoah, D. (2015) “Build Your Dream (not just Big) Analytics Program,” conditionally accepted in Communications of the AIS, Vol. 37, #40.
  5. Phillips-Wren, G., Iyer, L.S. Kulkarni, U., & Ariyachandra, T. (2015). “Business Analytics in the Context of Big Data: A Roadmap for Research,” Communications of the AIS, Vol. 37, #23.
  6. Church, M. E., Iyer, L. S., & Zhao, Z. (2015). “Using Interest Graphs to Predict Rich-Media Diffusion in Content-Based Online Social Networks,” Information Systems Management, 32:1–10.
  7. Wallace, S., Maxey, K. & Iyer, L.S. (2014). “A Multicase Investigation of Electronic Health Record (EHR) Implementation in Small and Medium Size Physician Practices,” Journal of Information Technology Case and Application Research.
  8. Wixom, B., Ariyachandra, T., Douglas, D, Goul, M., Gupta, B., Iyer, L.S., Kulkarni, U., Mooney, J.G., Phillips-Wren, G., & Turetken, O. (2014) “The Current State of Business Intelligence in Academia: The Arrival of Big Data,” Communications of the AIS.
  9. Church, M. E. & Iyer, L. S. (2012). “An Experimental Investigation off Regulatory Orientation and Post-Choice Regret in Online Product Selection,” Journal of Electronic Commerce Research, 13 (4), 289-304.
  10. Dai, H., Wen, K.  , Singh, R., & Iyer, L.S. (2012). “An Integrative Framework of Mobile Commerce Consumers’ Privacy Concerns and Willingness to Use: An Empirical Study,” International Journal of Electronic Business.10 (1), 79-100.
  11. Dai, H., Singh, R., & Iyer, L. S. (in press, 2012). An Investigation of Consumer’s Security and Privacy Perceptions in Mobile Commerce. Journal of Information Systems Security.
  12. Iyer, L & R. Raman. (2011). “Intelligent Analytics: Integrating Business Intelligence and Web Analytics,” International Journal of Business Intelligence Journal, Vol. 2 No. 1, 31-45.
  13. Gupta, B., Iyer, L.S., & Weisskirch, R. (2010). “Facilitating Global E-Commerce: A Comparison of Consumers’ Willingness to Disclose Personal Information Online in the U.S. and in India,” Journal of Electronic Commerce Research, Vol 11 No. 1, 41-52.
  14. Nath, A.K., Singh, R., Iyer, L.& Ganesh, J. (2010). “Web 2.0: Capabilities, Business Value and Strategic Practice,” Journal of Information Science and Technology, Vol. 7 No. 1, 22-39.
  15. D’Aubeterre, F., Singh, R., & Iyer, L. S. (2008). “Secure Activity Resource Coordination: Empirical Evidence of Enhanced Security Awareness in Designing Secure Business Processes,” European Journal of Information Systems (EJIS), Vol. 17 No. 5, 528–542.
  16. D’Aubeterre, F., Singh, R. & Iyer, L.S. (2008). A Semantic Approach to Secure Collaborative Inter-Organizational eBusiness Processes (SSCIOBP). Journal of the Association for Information Systems. Volume 9, Issue 3/4, pp. 233-269.
  17. Iyer, L. S., Singh, R., Salam, A. F., & D’Aubeterre, F. (2006).  Knowledge Management for Government-to-Government (G2G) Process Coordination. Electronic Government, An International Journal, 3 (1), 18-35.
  18. Iyer, L. S. & Dey, D. (2005).  Global Healthcare Applications: Telemedicine. Fortune Journal of International Management, 1(4) October, 57-71.
  19. Singh, R., Iyer, L. S., & Salam, A. F. (2005). The semantic e-business vision: Introduction . Communications of the ACM, 48 (12), 38-41. (Guest Editor’s Introduction).
  20. Singh, R., Salam, A. F., & Iyer, L. S. (2005).  Intelligent Infomediary-based eMarketplaces: Agents in eSupply Chains. Communications of the ACM, 48 (6), 108-115.
  21. Salam, A. F., Iyer, L., Palvia, P. , & Singh, R. (2005).  Trust, Technology Usage and Exchange Relationship in E-Commerce: A Comprehensive Framework. Communications of the ACM, 48 (2), 73-77.
  22. Iyer, L. S., Singh, R. , & Salam, A. F. (2005). Intelligent Agents to Support Information Sharing in B2B eMarketplaces. Information Systems Management, 22 (3) pp. 37-49.
  23. Iyer, L. S., Gupta, B. , & Johri, N. (2005).  Performance, Scalability and Reliability Issues in Web Applications. Industrial Management & Data Systems, 105 (5), 561-576.
  24. Singh, R. ., Iyer, L. S., & Salam, A. F. (2005).  Semantic eBusiness. International Journal on Semantic Web and Information Systems, 1 (1), 19-36.
  25. Gupta, B. and L. Iyer, “Knowledge Management Systems: Strategic Initiatives in Organizations”, Fortune Journal of International Management, No 1, 2004 pp. 62-79.
  26. Singh, R., L.S. Iyer, and A.F. Salam, “Web Service for Knowledge Management In eMarketplaces”, e-Service Journal. Fall 2003, No. 1, pp. 32-52.
  27. Nemati, H.R., D. Steiger, L.S. Iyer, and R.T. Herschel, “Knowledge Warehouse: An Architectural Integration of Knowledge Management, Decision Support, Artificial Intelligence and Data Warehousing,” Decision Support Systems, 33 (2) (2002) pp. 143-161.
  28. Iyer, L.S., L. Taube, and J. Raquet, ” Global E-Commerce: Rationale, Digital Divide, and Strategies To Bridge The Divide,” Journal of Global Information Technology Management, Vol. No. 1, 2002, pp. 43-68.
  29. Gupta, B., L.S. Iyer and J.E. Aronson, “A Study of Knowledge Management Practices using Grounded Theory Approach” Journal of Scientific & Industrial Research, August/Sept, 2000.
  30. Gupta, B., L.S. Iyer, and J.E. Aronson, “Knowledge Management: Practices and Challenges,” Industrial Management and Data Systems, Vol. 100, No. 1. 2000, pp. 17-21.
  31. Herschel, R.T., H.R. Nemati, D.M. Steiger, and L.S. Iyer, “Using SOAP – How Knowledge Exchange Protocols Improve KM Performance,” Knowledge Management Review, Jan-Feb. 2000, Issue-12, pp. 8-9.
  32. Nemati, H.R., L.S. Iyer, D. Steiger, and R.T. Herschel, “Vendor Support for a Knowledge Warehouse Architecture,” Journal of Data Warehousing, (5:1), Winter 2000, pp. 53-61.
  33. Iyer, L.S. and J.E. Aronson. “A Parallel Branch-and-Bound Method for Cluster Analysis,” Annals of Operations Research Vol. 90, 1999 pp. 65-86.
  34. Watson, H.J., J.E. Aronson, R. Hamilton, L.S. Iyer, M. Nagasundaram, H.R. Nemati, and J. Suleiman. “Assessing EIS Benefits: A Survey of Current Practices,” The Journal of Information Technology Management, 1996.

Book(s)

Iyer, L. S. & Power, D. (2014). Annals of Information Systems Special Issue on Reshaping Society through Analytics, Collaboration, and Decision Support: Role of BI and Social Media. Springer Publications. 2015 Edn. ISBN-13: 978-3319115740

Book Chapters

  1.  Ghoshal, T., Bedeley, R., Iyer, L.S., & Bhadury, J. (Forthcoming) Business Analytics Capabilities and Use: A Value Chain Perspective in Annals of Information Systems Special Issue on Analytics and Data Science: Advances in Research and Pedagogy, Springer, New York, NY.
  2. Babik, D., Iyer, L., & Ford, E. (2012). Towards a comprehensive online peer assessment system. In K. Peffers, M. Rothenberger, & B. Kuechler (Eds.), Design science research in information systems. Advances in theory and practice, lecture notes in computer science (Vol. 7286, pp. 1–8). Berlin, Heidelberg: Springer. Reprinted from the Proceedings of the Design Science Research in Information Systems and Technology Conference
  3. Baqir, M.N. & Iyer, L. (2010). E-Government Maturity Over Ten Years: A Comparative Analysis of E-Government Maturity in Select Countries around the World, First Chapter in Comparative e-Government, (C. Reddick, Guest Editor) in Springer’s Integrated Series in Information Systems, R. Sharda and S. Vob (Senior Editors). Springer, New York, NY.
  4. Daubeterre, F., Singh, R., & Iyer, L. (2007). Semantic Knowledge Transparency in E-Business Processes. in A.F. Salam and J.R. Stevens (Ed.) Semantic Web Technologies and eBusiness . Idea Group, Inc.
  5. Cannoy, S. & Iyer, L. (2007). Semantic Web Standards and Ontologies in the Medical Sciences and Healthcare. In A.F. Salam and J.R. Stevens (Ed.) Semantic Web Technologies and eBusiness. Idea Group, Inc.
  6. Iyer, L.S., Singh, R., D’Aubeterre, F., & Salam, A.F., (2006).  A Semantic Web Approach for eGovernment Process Coordination. In Bhattacharya (Ed.) Technology in eGovernment , Global Institute of Flexible Systems Management Publishing, New Delhi, India. 108-120.
  7. Iyer, L. S., Baqir, N. , & Vollmer, T. (2006).  A Comparative Analysis of e-Government Strategies. In Mitra R.K. (Ed.) eGovernment Macro Issues. Global Institute of Flexible Systems Management Publishing, New Delhi, India. 141-152.
  8. Cannoy, S. & Iyer, L. (2006). Using Hospital Web Sites to Enhance Communication. In Mehdi Khosrow-Pour (Ed.) Encyclopedia of E-Commerce, E-Government and Mobile Commerce , Hershey:  Idea Group, Inc.
  9. Iyer, L. S., (2006). Telemedicine Applications and Challenges. In Mehdi Khosrow-Pour (Ed.) Encyclopedia of Information Science and Technology, 2nd Edition, (pp. 6). Hershey:  Idea Group Inc.
  10. Singh, R., Iyer, L., & Salam, A. (2004). An Intelligent Knowledge-Based Multi-Agent Architecture for Collaboration in B2B eMarketplaces. In M. Raisinghani (Ed.) Business Intelligence in the Digital Economy: Opportunities, Limitations and Risks. Idea Group Publishing.
  11. Gupta, B. and L.S. Iyer, “A Theoretical Framework For CRM Outsourcing,” in The Encyclopedia of Information Science and Technology, Volume I-III, edited by Mehdi Khosrow-Pour, Idea Group Inc. Forthcoming.
  12. Singh, R., L.S. Iyer, and A.F. Salam, “An Intelligent Knowledge-based Multi-agent Architecture for Collaboration (IKMAC),” in B2B e-Marketplaces in Business Intelligence in the Digital Economy: Opportunities, Limitations and Risks, edited by Dr. Mahesh S. Raisinghani, Idea Group Inc. (2004)
  13. Gupta, B. and L.S. Iyer, “A Theoretical Framework for Measuring the Success of Customer Relationship Management Outsourcing,” in Business Strategies for Information Technology Management, edited by Kalle Kangas, Idea Group Inc. (2003).
  14. Nemati, H. R., Steiger, D., Iyer, L., & Herschel, R. (2003). Organizational Data Mining: An Introduction. In H. Nemati & C. Barko (Ed.) Organizational Data Mining: Leveraging Enterprise Data Resources for Optimal Performance, (pp. 1-8). Hershey, PA:  Idea Group Publishing.
  15. Portions of Chapter 9 were contributed by Gupta, B. California State University-Monterey Bay;
    L.S. Iyer, University of North Carolina-Greensboro; R. McCarthy, Central Connecticut University; and P. Simpkins, NASA. Decision Support Systems and Intelligent Systems, Turban, E. and J. E. Aronson, “Knowledge Management,” Prentice Hall, Upper Saddle River, NJ, 2000.
  16. Watson, H.J., J.E. Aronson, R.H. Hamilton, L.S. Iyer, M. Nagasundaram, H.R. Nemati and
    J. Suleiman, “Assessing EIS Benefits,” in Sprague, Ralph H. Jr. and Hugh J. Watson (eds.), Decision Support for Management, Prentice-Hall, Upper Saddle River, NJ, 1996.
  17. Aronson, J.E. and L. Sundaram. “Cluster Analysis,” Encyclopedia of Operations Research & Management Science. Saul I. Gass and Carl M. Harris (eds.), Kluwer Academic Publishers, Norwell, MA, 1996.